Terms of Service

EvelloAI provides AI-powered virtual front desk and customer communication solutions designed to help businesses answer inquiries, schedule appointments, capture leads, and automate customer interactions across voice, chat, SMS, and other supported channels.

You must be at least 18 years old and authorized to act on behalf of your business or organization when using the Services.

You are responsible for:

• Maintaining the security of your account.
• Keeping your login credentials confidential.
• Ensuring that information provided to EvelloAI is accurate and up to date.

You are responsible for all activity that occurs under your account.

You agree not to:

• Use the Services for unlawful purposes.
• Upload or transmit harmful, fraudulent, or misleading content.
• Attempt to interfere with or disrupt the Services.
• Use the Services to violate the privacy or rights of others.

EvelloAI may suspend or terminate accounts that violate these Terms.

You retain ownership of the information, content, business data, prompts, and materials you provide to the platform.

You grant EvelloAI permission to process and use this information solely for the purpose of providing, maintaining, securing, and improving the Services.

You are responsible for ensuring that you have the necessary rights and permissions to provide such content.

EvelloAI uses artificial intelligence to generate responses, summaries, recommendations, and automated actions.

While we strive for accuracy, AI-generated content may occasionally contain errors or inaccuracies. You are responsible for reviewing and validating important business decisions, communications, and actions generated by the platform.

The Services may integrate with third-party providers such as calendar platforms, telephony providers, messaging services, CRM systems, payment processors, and AI model providers.

Your use of those services may also be subject to the terms and policies of the applicable third-party provider.

Some features require a paid subscription.

By subscribing, you authorize EvelloAI to charge the applicable fees for your selected plan.

Unless otherwise stated:

• Subscription fees are billed in advance.
• Fees are non-refundable except where required by law.
• You may cancel your subscription at any time.
• Service access may be limited or suspended if payment is not received.

We work to keep the Services available and reliable, but we do not guarantee uninterrupted or error-free operation.

Temporary interruptions may occur due to maintenance, updates, network issues, or factors outside our control.

The EvelloAI platform, software, website, branding, logos, and related technology remain the property of EvelloAI and its licensors.

These Terms do not grant ownership of the platform or any EvelloAI intellectual property.

The Services are provided "as is" and "as available."

To the maximum extent permitted by law, EvelloAI disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, EvelloAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

Our total liability relating to the Services shall not exceed the amount paid by you to EvelloAI during the three months preceding the event giving rise to the claim.

You may stop using the Services at any time.

EvelloAI may suspend or terminate access to the Services if these Terms are violated or if continued access could create legal, security, or operational risks.

We may update these Terms from time to time.

When material changes are made, we will update the effective date and publish the revised version on our website.

Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

If you have questions regarding these Terms, please contact us through the Contact Us section of the website.

By using EvelloAI, you acknowledge that you have read and agree to these Terms of Service.